Frequently Asked Questions

How do I add the title(s) that describe me on my profile?

  • Go into settings 
  • Select 'interests'
  • Scroll down the page
  • In the title(s) field type and save the title(s) that describe you

How do I change the title(s) that describe me on my profile?

  • Go into settings 
  • Select 'interests'
  • Type the title you want to change & untick the box

How do I cancel an upcoming booking?

  • Go into bookings 
  • Select the booking you want to cancel 
  • Select cancel booking
  • Note: Cancellations made within 1 hour of the booking will not be refunded.

How do I report content?

Select the image or video. Above the image or video tap the three dots on the top right side and select Report.

How do I block a user?

Go onto the users' profile you want to block. On the top right side of their profile tap the three dots and select Block.


If you need further assistance please contact us: support@piplens.com